Building an IoT connectivity solution from scratch is challenging. Connectivity is the most crucial aspect of the Internet of Things (IoT) (1) since without it, devices cannot connect to the internet. Next, you need a portal (2) to manage your connectivity and offers. This portal should be tightly integrated with a transparent billing system (3) to charge customers correctly. Finally, to assist your customers in their growth, it is necessary to have both excellent services (4) and a complete API (5).
1) Global, stable and redundant connectivity
Global and stable connectivity is crucial for any strong IoT solution. When connecting your IoT devices nationally and internationally, cellular connectivity is the preferred option due to its reliability and widespread availability. It consistently offers reliable connectivity, even in remote locations, making it the go-to choice for IoT deployments. Utilizing cellular networks ensures a consistent and dependable network for your IoT devices.
To obtain this connectivity option, you have two choices:
Option 1) Register as a provider, obtain your own IMSI, and negotiate roaming agreements with other providers. This path can be complex and time-consuming, primarily appropriate for bigger organizations or those with specific regulatory requirements.
Option 2) Collaborate with a cellular network provider for a quicker and simpler approach. Numerous telecommunications companies provide IoT-specific services, allowing you to leverage their infrastructure and expertise. While you have limited control over connectivity and are highly dependent on your partner, you can rapidly obtain worldwide connectivity. By consolidating the connectivity of multiple providers in your package, you ensure global coverage and cost-effectiveness.
2) Connectivity management platform
Once you have established connectivity, effective management is essential. This is where a Connectivity Management Platform (CMP) comes in. A CMP is a centralized, cloud-based software solution designed to streamline the management, control, and optimization of cellular connectivity for Internet of Things (IoT) devices. CMPs typically offer the following features:
Centralized Control: A CMP serves as a unified dashboard, allowing users to monitor and manage thee connectivity of their entire fleet of IoT devices.
Connectivity optimization: tools and analytics are integrated into CMPs to reduce downtime and maximize data transmission efficiency.
Data usage management: . Misconfigured or misused devices can result in costly excessive consumption. Implementing limits mitigates the risk of such occurrences.
Remote diagnostics: in IoT, multiple devices are situated in remote or inaccessible areas, making remote diagnostics and troubleshooting crucial. A CMP allows for remote diagnostics and troubleshooting, lessening the need for physical intervention. It can detect problems, reset devices, and install updates without requiring an on-site visit.
Cross-Network Support: Numerous IoT deployments depend on various network technologies (2G, 3G, 4G, 5G, Wi-Fi, etc.). A CMP can manage devices utilizing different network technologies and various operators in each country, ensuring smooth connectivity transitions and wider coverage.
Real-time monitoring and alerts are crucial in assessing the performance of IoT devices. CMPs provide instantaneous data on device status and performance, enabling the setup of alerts for anomalies or threshold breaches.
3) Bulletproof and transparent billing system
IoT deployments require accurate billing and cost management due to the complexities of multiple devices and connections.
Cost Control: With many IoT devices in operation, it's easy to lose track of data usage and costs. A clear billing system gives real-time usage insights, helping organizations manage expenses and avoid overages.
Predictable Budgeting: Precise billing allows businesses to budget and allocate funds accurately.
Customized Pricing Models: Some IoT deployments may require specialized pricing models, such as tiered data plans, pay-as-you-go, or customized billing structures. A clear billing system can meet these requirements, adjusting pricing to specific use cases.
Customer Trust: Transparency in billing fosters trust with customers and partners. It provides clarity on costs and usage, reducing the potential for disputes and enhancing relationships.
4) A dedicated service and support team
IoT systems are constantly active, with devices operating 24/7, and issues can occur at any moment. A specialized team provides swift troubleshooting and resolution of technical obstacles, preventing downtime and maintaining network dependability. This proactive support enhances IoT performance and efficiency, while also assuring users that they have a trustworthy partner who can promptly handle their needs. Ultimately, ensuring a robust and responsive IoT connectivity solution depends on a dedicated service and support team.
5) API to integrate it all
A complete API enables clients to effortlessly integrate their IoT ecosystem into current applications. By furnishing a well-documented and versatile API, companies can unlock numerous possibilities. This integration capability allows for a seamless exchange of data and functions between IoT devices and the client's software, whether it's an enterprise resource planning (ERP) system, a custom application, or a cloud platform. A strong API promotes collaboration and efficiency, empowering data-based decision-making and automation. Essentially, a robust API guarantees the integration of the IoT solution as a worthwhile and well-connected element of the customer's complete technology framework, elevating their overall operational efficiency and effectiveness.